Shipping policy

Processing Times

All orders are processed within 1–3 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

UK Shipping
We offer delivery across the UK using Royal Mail, Evri, or DPD.

Standard Delivery (Royal Mail 2nd Class / Evri Standard): 2–4 business days – £2.99

Tracked Delivery (Royal Mail 48 Tracked / Evri Tracked): 2–3 business days – £3.99

Express Delivery (Royal Mail 1st Class / DPD Next Day): 1–2 business days – £5.99


Free UK delivery on orders over £50.

International Shipping
We ship to most international destinations. Shipping charges for your order will be calculated and displayed at checkout.

Europe: 5–10 business days

Rest of the World: 7–14 business days


International orders may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country. These charges are the customer’s responsibility.

Order Tracking
Once your order has shipped, you’ll receive an email with your tracking number (if you selected a tracked option). Please allow 24 hours for tracking to become active.

Lost or Damaged Packages
We are not responsible for packages lost, stolen, or damaged during transit. If this happens, please contact us at [your email] and we’ll do our best to help you resolve the issue with the courier.

Contact
If you have any questions about shipping, please contact us at pikemakesandco@gmail.com.